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Healthcare

CHC52021 - Diploma of Community Services

Course Overview

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

Course Details

VET National Code
CHC52021
CRICOS Course Code
111834A
Duration
104 weeks (80 weeks of class delivery and 24 weeks of break/holidays)
Tuition Fee
please contact courseadvisor@bluelotus.edu.au
Delivery Mode
This course includes 200 hours of work placement and comprise a 10-week study period in each term, excluding holidays, with 20 hours per week of face-to-face training and assessment.
Volume of Learning
Total Volume of Learning 2000 hrs
Classroom Training 900 hrs
Classroom Assessment 500 hrs
Work Placement 200 hrs
Self-Study 400 hrs

Entry Requirements

All international students must be at least 18 years of age or above at the time of course commencement.
International students applying for this qualification either off-shore or on-shore will need satisfactory completion of the equivalent of Australian Year 12 or Certificate IV or higher qualification.
The Diploma of Community Services includes mandatory Work Placement Arrangements (WPA) to provide learners with the opportunity to develop and demonstrate the practical skills required to work effectively in community service settings. As the qualification prepares students to support individuals, families, and communities in diverse and sometimes challenging environments, learners must possess the physical and emotional capacity to perform a range of tasks safely and professionally. This may include conducting client interviews, participating in outreach activities, supporting individuals in community programs, and maintaining accurate case documentation. While the physical demands are generally moderate, learners should be able to manage extended periods of standing or sitting, travel to community sites, and engage in face-to-face client interaction. Prior to commencing placement, students must meet compliance requirements such as a current National Police Check, Working with Children Check, NDIS Worker Screening (where applicable), and up-to-date immunisation records. These measures ensure the safety and readiness of learners for workplace environments and support the achievement of industry-relevant competency.
To enrol into this course with Blue Lotus College, international students, applying either off-shore or on-shore, must satisfy one of the following requirements: Either a minimum IELTS test score of 6 or equivalent for direct entry into a VET course; or, IELTS score of 5.5 or equivalent with an ELICOS course (up to 10 weeks) to be taken before the main VET course; or, IELTS score of 5.0 or equivalent with an ELICOS course (up to 20 weeks) to be taken before the main VET course. Results more than two years old are not acceptable. OR Evidence that they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom, or United States. OR Evidence that, within two years of their application date, they have successfully completed in Australia and in the English language, either the senior secondary certificate of education or a substantial component of a course leading to a qualification from Australian Qualifications Framework at the Certificate IV or higher level, while they held a student visa. OR If the applicants have completed Year 11 in any of the Australian Secondary School, They will meet the English language requirements to study the VET Course at Blue Lotus College. Please note that Blue Lotus College will also accept equivalent test results from the following specified English Language Tests: TOEFL iBT, PTE Academic, Cambridge English: Advanced (CAE), and TOEFL PBT. *On 26 July 2023 the TOEFL internet-based test (TOEFL iBT) stopped offering English language tests for Australian visa purposes. A score for a TOEFL iBT test taken on or after 26 July 2023 will no longer satisfy the English language requirement for Student visa purposes. Only TOEFL iBT scores from a test taken on or before 25 July 2023 are accepted for Student visa purposes. **From 12 February 2024, only results from the paper-based Cambridge C1 Advanced test (previously known as Cambridge English: Advanced CAE) will be accepted for Australian visa and migration purposes. Test scores for both C1 Advanced paper-based and computer-based tests, taken before 12 February 2024, within the specified validity period are still accepted.
All student will undergo pre-training review which aims to identify their training needs through questions on previous education or training, relevance of the courses to student, basic computing skills and interview conducted by enrolment officer. PTR will be organised upon receiving student application both from onshore and offshore. Interview also aims to identify suitability of the course, possible RPL opportunities and confirm oral communication skills. Through pre-training review student will demonstrate that they have necessary skills to successfully complete the course.
Students are required to have basic computer skills including operating MS-word and doing research on the Internet as all the courses require students to make reports in MS word, Excel, PowerPoint Presentation, etc. Student should have ability to use internet and access to PDF application.
Although Blue Lotus College will provide access to computers/laptops with required resources during classroom hours however to work on assignments and tasks for self-study, all learners are expected to bring a laptop with the Windows 10 operating system or higher. Students must have an active email address for communication and be contactable by phone (mobile or landline) and by mail (postal address). All learners are expected to have access to MS office applications such as Microsoft Word, an email platform such as Microsoft.
RPL is available for each unit of competency based on relevant workplace experience, formal training, and/or other expertise. To apply for RPL, please discuss with our student support team or your trainer/assessor.
You can be granted Credit Transfer for completed parts, or all, of an accredited qualification, with equivalent units. Please discuss this at the time of enrolment.
To be awarded the CHC52021 Diploma of Community Services qualification, learners must be deemed competent in 20 units of competency, as specified in the Health Resources and Training Package qualification rules, which include: Twelve (12) Core Units plus Eight (8) Elective Units For more information, visit the official training package details: CHC52021 Diploma of Community Services on training.gov.au
Core Units
No. Unit Code Unit Title
1 CHCCCS004 Assess co-existing needs
2 CHCCCS007 Develop and implement service programs
3 CHCCCS019 Recognise and respond to crisis situations
4 CHCCSM013 Facilitate and review case management
5 CHCDEV005 Analyse impacts of sociological factors on people in community work and services
6 CHCDFV001 Recognise and respond appropriately to domestic and family violence
7 CHCDIV001 Work with diverse people
8 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
9 CHCLEG003 Manage legal and ethical compliance
10 CHCMGT005 Facilitate workplace debriefing and support processes
11 CHCPRP003 Reflect on and improve own professional practice
12 HLTWHS003 Maintain work health and safety
Elective Units
No. Unit Code Unit Title
1 CHCCSM009 Facilitate goal-directed planning
2 CHCCSM010 Implement case management practice
3 CHCCSM012 Coordinate complex case requirements
4 CHCCSM014 Provide case management supervision
5 CHCDIS015 Develop and provide person-centred service responses
6 CHCDIS017 Facilitate community participation and social inclusion
7 CHCDIV003 Manage and promote diversity
8 BSBPEF401 Manage personal health and wellbeing
For detailed information on individual units, please visit the official government website at training.gov.au.

Note: Fees may change during your course of study. BLC reserves the right to discontinue or alter any course date, tuition or service fee, location, timetable or staffing without prior notice. This will constitute a provider default and all tuition fees will be handled in accordance with Blue Lotus College’s Refund Policy. Interest will not be credited to Student Fees or disbursements and therefore no interest will be recovered by students in the event of cancellation. Students must maintain valid Overseas Student Health Care insurance throughout their enrolment. Students are required to obtain a Police Clearance and, where applicable, a Working with Children Check (WWCC) prior to commencing their work placement, depending on the requirements of the work placement provider. Please note that certain offences may affect eligibility. Detailed information about relevant offences is available at: https://www.vic.gov.au/check-explained#relevant-offences-under-the-worker-screening-act-2020

Training Support

In alignment with the Standards for Registered Training Organisations (SRTOs) 2025, Blue lotus college is committed to providing appropriate training support to ensure that all learners can successfully engage in and complete their training product. At enrolment, Blue lotus college identifies individual learner needs through a pre-training review and LLN&D (Language, Literacy, Numeracy and Digital) test to determine the level of support required. Based on the outcomes, tailored support is provided, which may include additional academic assistance, language and literacy support, flexible delivery arrangements, access to learning resources, mentoring, or referral to external support services where necessary. Blue lotus college ensures that all trainers and assessors are aware of learners' individual needs and implement strategies that foster an inclusive and supportive learning environment, enabling every student to achieve the required competencies and learning outcomes.

All students are required to undertake a Language, Literacy, Numeracy, and Digital (LLN&D) test mapped to ACSF through the Language, Literacy, Numeracy, and Digital (LLN&D) Robot to identify if a student requires BLC to provide any additional support. The expected Language, Literacy, Numeracy, and Digital (LLN&D) outcome is ACSF Level 3 for Diploma of Community Services.

This is not an entry requirement but is designed to determine if a student has any specific Language, Literacy, Numeracy, and Digital (LLN&D) support needs in the context of VET training and has a different purpose to the English entry requirements which are assessed prior to offering a student a place in a course. The results of the Language, Literacy, Numeracy, and Digital (LLN&D) test are provided to the trainer, who can further advise the student if they require additional Language, Literacy, Numeracy, and Digital (LLN&D) support to successfully achieve the course outcomes. If learners do not meet English and Language, Literacy, Numeracy, and Digital (LLN&D) requirements, learners will be asked to take further Language, Literacy, Numeracy, and Digital (LLN&D) training e.g. English Language Intensive Course for Overseas Learners (ELICOS) programs with BLC.

Possible Job Outcomes

  • Community Care Manager
  • Case Coordinator
  • Team Leader

Assessment

This program is delivered under competency-based training which means instead of grading or marks, students are required to demonstrate all the criteria for each unit of competency, and students are marked “Competent” or “Not yet competent”. Typical assessment methods will include knowledge questions, case studies, role plays, project and skills demonstrations.

Aboriginal Flag Torres Strait Islander Flag Blue Lotus College acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

Blue Lotus Academy Pty Ltd trading as Blue Lotus College
ABN 12 620 656 671 | RTO No. 45392 | CRICOS Code. 03790G

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