CHC52021 - Diploma of Community Services
Course Overview
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Course Details
| Total Volume of Learning | 2000 hrs |
| Classroom Training | 900 hrs |
| Classroom Assessment | 500 hrs |
| Work Placement | 200 hrs |
| Self-Study | 400 hrs |
Entry Requirements
| No. | Unit Code | Unit Title |
|---|---|---|
| 1 | CHCCCS004 | Assess co-existing needs |
| 2 | CHCCCS007 | Develop and implement service programs |
| 3 | CHCCCS019 | Recognise and respond to crisis situations |
| 4 | CHCCSM013 | Facilitate and review case management |
| 5 | CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| 6 | CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| 7 | CHCDIV001 | Work with diverse people |
| 8 | CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| 9 | CHCLEG003 | Manage legal and ethical compliance |
| 10 | CHCMGT005 | Facilitate workplace debriefing and support processes |
| 11 | CHCPRP003 | Reflect on and improve own professional practice |
| 12 | HLTWHS003 | Maintain work health and safety |
| No. | Unit Code | Unit Title |
|---|---|---|
| 1 | CHCCSM009 | Facilitate goal-directed planning |
| 2 | CHCCSM010 | Implement case management practice |
| 3 | CHCCSM012 | Coordinate complex case requirements |
| 4 | CHCCSM014 | Provide case management supervision |
| 5 | CHCDIS015 | Develop and provide person-centred service responses |
| 6 | CHCDIS017 | Facilitate community participation and social inclusion |
| 7 | CHCDIV003 | Manage and promote diversity |
| 8 | BSBPEF401 | Manage personal health and wellbeing |
Note: Fees may change during your course of study. BLC reserves the right to discontinue or alter any course date, tuition or service fee, location, timetable or staffing without prior notice. This will constitute a provider default and all tuition fees will be handled in accordance with Blue Lotus College’s Refund Policy. Interest will not be credited to Student Fees or disbursements and therefore no interest will be recovered by students in the event of cancellation. Students must maintain valid Overseas Student Health Care insurance throughout their enrolment. Students are required to obtain a Police Clearance and, where applicable, a Working with Children Check (WWCC) prior to commencing their work placement, depending on the requirements of the work placement provider. Please note that certain offences may affect eligibility. Detailed information about relevant offences is available at: https://www.vic.gov.au/check-explained#relevant-offences-under-the-worker-screening-act-2020
Training Support
In alignment with the Standards for Registered Training Organisations (SRTOs) 2025, Blue lotus college is committed to providing appropriate training support to ensure that all learners can successfully engage in and complete their training product. At enrolment, Blue lotus college identifies individual learner needs through a pre-training review and LLN&D (Language, Literacy, Numeracy and Digital) test to determine the level of support required. Based on the outcomes, tailored support is provided, which may include additional academic assistance, language and literacy support, flexible delivery arrangements, access to learning resources, mentoring, or referral to external support services where necessary. Blue lotus college ensures that all trainers and assessors are aware of learners' individual needs and implement strategies that foster an inclusive and supportive learning environment, enabling every student to achieve the required competencies and learning outcomes.
All students are required to undertake a Language, Literacy, Numeracy, and Digital (LLN&D) test mapped to ACSF through the Language, Literacy, Numeracy, and Digital (LLN&D) Robot to identify if a student requires BLC to provide any additional support. The expected Language, Literacy, Numeracy, and Digital (LLN&D) outcome is ACSF Level 3 for Diploma of Community Services.
This is not an entry requirement but is designed to determine if a student has any specific Language, Literacy, Numeracy, and Digital (LLN&D) support needs in the context of VET training and has a different purpose to the English entry requirements which are assessed prior to offering a student a place in a course. The results of the Language, Literacy, Numeracy, and Digital (LLN&D) test are provided to the trainer, who can further advise the student if they require additional Language, Literacy, Numeracy, and Digital (LLN&D) support to successfully achieve the course outcomes. If learners do not meet English and Language, Literacy, Numeracy, and Digital (LLN&D) requirements, learners will be asked to take further Language, Literacy, Numeracy, and Digital (LLN&D) training e.g. English Language Intensive Course for Overseas Learners (ELICOS) programs with BLC.
Possible Job Outcomes
- Community Care Manager
- Case Coordinator
- Team Leader
Assessment
This program is delivered under competency-based training which means instead of grading or marks, students are required to demonstrate all the criteria for each unit of competency, and students are marked “Competent” or “Not yet competent”. Typical assessment methods will include knowledge questions, case studies, role plays, project and skills demonstrations.
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